Privacy policy

ISO PARTNER places particular importance on protecting your personal data and respecting your privacy. The purpose of this policy is to inform you, in full transparency, about how we collect, use, and safeguard your data as part of our transport and logistics activities.

1. Data Controller

The data controller responsible for the personal data collected on the website iso-partner.fr is the company:
ISO PARTNER
Public Limited Company with a capital of €40,000
Registered office: 4 avenue du Parana, 91940 Les Ulis, France
SIRET: 400 180 246 00037 – RCS Evry

2. Data Collected and Purposes

We collect only the data strictly necessary for the following purposes:

• Handling quote requests and contact inquiries: Last name, first name, professional email address, phone number, company.
• Delivery of transport and logistics services: Delivery contact details and identification of signatories on transport documents (consignment notes).
• Security and maintenance: IP addresses and connection logs when browsing our website.
• Recruitment: CVs and cover letters submitted through our contact channels.

3. Legal Basis for Processing

In accordance with Article 6 of the GDPR, our data processing activities rely on the following legal bases:

• Performance of a contract or pre-contractual measures: To respond to your pricing requests and ensure the transportation of your goods.
• Legitimate interest: To ensure the security of our website and our 4,000 m² warehouse facilities.
• Legal obligation: To comply with accounting, tax, and regulatory obligations related to road transport.

4. Data Retention Periods

Your data is only retained for the period necessary to fulfill the purposes described:

5. Data Recipients

Your data is intended exclusively for ISO Partner’s internal departments. It may be shared with third parties in the following situations:

• Hosting provider: The website is hosted by OVH Cloud, 2 rue Kellermann, 59100 Roubaix on servers located in France (Gravelines).
• Logistics subcontractors: Partner carriers operating on behalf of ISO Partner.
• Authorities: In response to lawful requests from customs authorities or the tax administration.

6. Data Security

ISO Partner implements technical and organizational measures to protect your data:

• Use of the TLS/SSL protocol to secure data transfers on the website.
• Strict access control to servers and daily backups isolated from the production network.
• Training of our bilingual staff on confidentiality and data protection matters.

7. Your Rights

In accordance with the GDPR, you have the following rights regarding your data:

• Right of access: Obtain a copy of your data.
• Right to rectification: Correct inaccurate data.
• Right to erasure: Request the deletion of your data.
• Right to object: Object to the use of your data for marketing purposes.
• Right to restriction: Temporarily limit the processing of your data.

To exercise these rights, you may contact us via:

• Postal mail to the registered office address:
  ISO PARTNER
  Data Protection
  4 avenue du Paraná, 91940 Les Ulis, France
• Email: dpo@iso-partner.fr

If you believe that your request has not been handled satisfactorily, you have the right to lodge a complaint with the CNIL (www.cnil.fr).

8. Cookies and Tracking Technologies

Our website uses technical cookies necessary for its proper operation as well as audience measurement cookies (such as Google Analytics). You can manage your cookie preferences through the consent banner displayed during your first visit.

9. Policy Updates

This policy may be updated at any time to reflect legislative changes or updates to our services. The date of the latest revision is indicated at the bottom of the page.

Last updated: February 2, 2026